VP of Customer & Commercial

About Our Client

Our client is a leading beverage manufacturing company specializing in producing high-quality beverages for world-class brand owners. With a focus on operational excellence and innovation, the company aims to be the premier total beverage supply chain partner in the industry. Our client values its people as its most valuable asset and is committed to creating economic benefits and opportunities for its associates, partners, and historically underserved communities.

Role Overview

The Vice President, Customer & Commercial will serve as a strategic partner to the President and Executive Team, overseeing all customer/client relationships, pricing, and commercial applications across a multi-location, co-packing operation with multiple brand and packaging elements within a sophisticated supply chain network. This executive is responsible for leading all revenue-generating customer engagements and driving profitable growth through the development and expansion of client relationships.

Key Responsibilities

• Drive meaningful levels of profitable revenue through the development and expansion of client relationships
• Leverage network and relationships with industry stakeholders and thought leaders to support sales
• Understand the terms of client relationships and architect ways to drive growth and improve profitability over time
• Lead client negotiations of contracts and service agreements
• Support company strategy with analysis and executive presentations, including management of client staffing plans
• Lead pricing discussions and best practices
• Ensure consistent contract compliance across client leads and markets
• Develop, maintain, and distribute ad-hoc reports and financial models as needed
• Provide proactive analytical support and other ad hoc financial analyses to business leaders
• Track and review client profitability and major revenue forecasts (budget and forecasts)
• Own management of pipeline opportunities
• Develop talent through recruiting, coaching, and training
• Study long-range economic trends and project their impact on future sales and market share
• Identify opportunities for expansion into new product areas
• Follow all safety procedures and promote a safe work environment at all times

Qualifications

• Bachelor’s degree in Business Administration or a related field
• Minimum of 10 years in commercially focused customer and revenue growth management roles
• Proven track record in marketing and developing business with new and existing clients
• Exceptional client relationship, team, and project management abilities
• Superior relationship-building skills, establishing credibility and trust within the firm and across the market
• Strong communication, presentation, and interpersonal skills (written and oral)
• Superior organizational abilities, strong attention to detail, and advanced project management/customer service skills
• Experience in budgeting/forecasting and identifying financial risks in commercial arrangements
• Ability to multi-task responsibilities with tight deadlines
• Experience building, nurturing, and sustaining strong client relationships across multiple procurement and finance touchpoints
• Experience attending senior client meetings and providing reporting and analysis support
• Experience partnering with legal teams to ensure contracts accurately reflect commercial relationships and minimize risk
• Ability to maintain high ethical standards, confidentiality, discretion, and exemplary judgment

Compensation

• Salary range: $250,000 – $260,000, depending on experience
• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) plan

Location

• Indianapolis, Indiana (Relocation package available if necessary)
• 50% travel required

Our client is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.